Providing all of the “back office” customer and partner support for King Communications assures that Operations Manager Cassie Adams’ days are full of variety and challenge. Cassie, a telecom industry veteran whose career began with Qwest Communications, has been with King Communications for three years. She enjoys the opportunity to apply her telecommunications skills and knowledge to solve customer problems and assure that their mission critical telecommunications services are installed and maintained effectively.

“Here at King Communications, we provide a full range of telecommunications services to our customers through our telecom partner companies,” Cassie explained. “When a customer needs a new service or is having a service problem, my job is to assure that the customer has service up and working as soon as possible. It is really satisfying when I’m able to solve a problem and get a customer’s service restored in a hurry.”

Cassie noted that one of the most important changes in the telecom industry lately has been the increased competition in local service. “Now that many of our partners provide local service, King Communications is able to provide a full range of telecommunications services, from local voice service to data, broadband, and more.”

As to what the future holds, Cassie noted that VoIP (Voice over Internet Protocol) seems to be achieving wider acceptance, a trend likely to continue in the future. “The quality of voice transmission over the Internet has improved greatly, and that coupled with the cost savings seems likely to attract more and more businesses. It’s no longer experimental technology.”

Married and a busy mother of two (Tyler age, 9 and Kaleigh, age 4), Cassie’s non-work time is filled with family activities and a busy schedule of football practice for Tyler and ballet and singing for Kaleigh.

Businesses of all sizes struggle with the challenges of dynamic change in everything from technology to the economy. If your company is like many businesses, you may have employees working from home or at temporary locations. Or you may operate a seasonal business. Your communications system is vital to successful operations, and must be flexible enough to meet changing needs, business emergencies, and recover from disasters. Often these features in many communications systems come at a cost that may be prohibitive and involve investment in assets that your company has trouble cost-justifying.

Hosted PBX service from King Communications can provide the solution. Created as a turnkey application accessed via traditional voice networks, without expensive hardware installed at the business, a hosted PBX offers functionality for a price that even a small business can afford including:

In addition, Hosted PBX works with any brand of telephone and any communication technology including regular telephone lines, cellular phones, PBX trunks, and ISDN lines.

Think of Hosted PBX as a supplement to your phone system, providing features your current phone system lacks plus continued operations when your phone system fails or during a period of emergency.

For more information about Hosted PBX solutions for your business, call King Communications at 888-776- 7777 for more information or visit our web site at www.kingcommunications.com.

The Federal Communications Commission (FCC) in early August reclassified DSL (Digital Subscriber Line) service, the high-speed Internet service offered by telephone companies, (SBC, Verizon, Qwest, BellSouth) as an "information service." The ruling puts telephone companies on the same regulatory footing as cable companies, which are exempt from having to offer access on their infrastructure to competing Internet service providers.

The controversy:

The merger of Sprint and Nextel, which was completed on August 15, creates an entity with 44.6 million mobile phone subscribers. What does that mean to all of these subscribers and other consumers?

To get federal regulators' approval of their merger, Sprint and Nextel agreed to roll out a new broadband wireless service to cover a broad range of consumers. Sprint agreed to set up its 2.5-gigahertz services so they would reach 15 million Americans by 2009 and 30 million Americans by 2011. Sprint and Nextel own a 2.5-gigahertz spectrum that covers about 80% of big U.S. cities, including New York and Los Angeles. Regulators wanted to ensure that there would be healthy competition in wireless markets.

And what happens to Sprint’s local telephone service business? Sprint’s local telecommunications business has approximately 7.5 million local access lines in 18 states. Sprint Nextel plans to seek regulatory approvals to spin off the local telecommunications business as a separate entity. The local telecommunications business will have its own management team and board of directors, consisting of an equal number of designees from Sprint and Nextel and will be headquartered in Kansas City.